Case Date:

3/5/2001

Missed pick-up/recycling:

Case Date:

3/2/2001

Mr. & Mrs. Jollisse have billing and customer service issues. They only receive bills couple of times a year instead of on a monthly basis. They were without service for 10 days before repairs were made. They have had repeated billing problems that have taken several calls to Insight to straighten out. Their billing difficulities are still unresolved. During a recent telephone conversation, they asked to speak to a supervisor and was on hold for 10 minutes before a supervisor was available.

Case Date:

3/2/2001

Sewer odor in home.

Case Date:

2/27/2001

Missed pick-up/recycling: Cardboard broken down flat & tied w/string. No notice left. Thanks. cf

Case Date:

2/27/2001

Other/Other: Leaf bags not picked up - there are some bags down at Fritz & Glendora

Case Date:

2/27/2001

Burnt out trailer has kids playing in it. It's located in the Monon trailer park and its the southern most trailer.

Case Date:

2/26/2001

Alley behind 1208 S. Grant has a bunch of boards and weeds. The caller said it belonged to a house on S. Lincoln.

Case Date:

2/26/2001

Water bubbling up near meter.

Case Date:

2/23/2001

Trash everywhere.

Case Date:

2/22/2001

WATER COMMING UP FROM UNDER PARKING LOT.