Case Date:

7/25/2002

The grass has not been cut in 2 months.

Case Date:

7/25/2002

weeds have been growing on woodburn side of pepsi cola for weeks

Case Date:

7/25/2002

There is a large amount of trash bags outside the back door. It looks like 20-25 bags.

Case Date:

7/25/2002

intersection of allen and henderson. cannot see when trying to make a left turn onto henderson because of tree limbs.

Case Date:

7/25/2002

A senior citizen called in because he wants to recieve Classic Cable and the Encore Network. He does NOT want to recieve additional channels. However, he was told that in order to recieve Encore, he must purchase a package of channels that he does not want. He would like to know why he cannot have Encore without a package.

Case Date:

7/25/2002

Mr. Whitmer contacted Insight in an effort to add a premium channel to his Classic service. He was told that he must rent a cable box for each TV (at a cost of $3.95/box) in order to view premium channels. His TV is already cable ready and he does have digital service. He would like to know why he must rent the box in order to keep his normal service and add one premium channel.

Case Date:

7/25/2002

no sticker

Case Date:

7/24/2002

too heavy

Case Date:

7/23/2002

too heavy; yard waste in plastic bags; trash mixed in with yard waste

Case Date:

7/23/2002

no sticker; too heavy