Case Date:

2/27/2003

Sara sent a letter via fax stating the following: November 2002 Sara spoke w/ Mr. Phillips and Paula Dodds regarding the billing situation for acct #67625. She was faxed a statement saying they owed $100.14 and this would bring them current. Since that point their bills are still showing a balance forward. She has contacted CBU on numberous occasions as to where this bal is from w/ no succcess. She feels that CBU has lost their interest in satisfying their customers.

Case Date:

2/27/2003

faxed RH/ missed pick-up/trash: Missed trash Please pick up Thanks Rosha

Case Date:

2/26/2003

States that public sidewalk needs shoveled.

Case Date:

2/25/2003

She advises that Burger King has been dumping their parking lot snow on the sidewalk all winter long and this is the current situation. She must travel on the street or across their icy parking lot as the sidewalk is impassable.

Case Date:

2/25/2003

See memo.

Case Date:

2/25/2003

faxed ljl/ missed pick-up/trash

Case Date:

2/25/2003

faxed ljl/ missed pick-up/trash

Case Date:

2/25/2003

Ms. Arnholter called to report 202, 208 and 216 N. Lincoln as ongoing problems for not removing snow from the side walk in a timley manor.

Case Date:

2/24/2003

Tim called to state that the property owner of this section of sidewalk has failed to clear snow and ice during each snow fall . This area is hazardous for pedestrians.

Case Date:

2/24/2003

Tim called to state that the 500 Block of South Lincoln area residents leave their trash containers on the sidewalk days after their collection day which is Monday. This makes it difficult for pedestrian to travel safely!