- Case Date:
- 12/2/1997
Citizen is TCI subscriber who receives most premium services. Says except for HBO, reception is usually bad - double images, not sharp quality, etc. TCI has come to check and told her the problem was with the "traps" they use but nothing could really be done. Feels she should be able to get a better picture for the cost of the premium channels. At the time, TCI was trying to improve the quality of picture.
- Case Date:
- 12/2/1997
Re: skating lessons @ FSC. In the new brochure it indicates that skating lessons are 30 minutes long, however, the actual times run 25 minutes. She would really like it if it were actually a 30 minute lesson like last year OR to have the information more consistent.
City Performance
401 N Morton ST
- Case Date:
- 12/1/1997
Ms. Robertson complained of overwhelming reluctance and poor response by the animal control officer she spoke with. She called the animal shelter after a Mastiff dog tried to attack her. The man she spoke with said he would rather not come and help her since there wasn't anything he could do if she hadn't already been attacked by the dog and instead suggested she use a broom to fend off the dog.
- Case Date:
- 12/1/1997
P,C,S
Water Utility Problems
200 S Madison ST
- Case Date:
- 11/26/1997
DIRTY WATER
- Case Date:
- 11/26/1997
Mr. Tarter had info. to pass on to a detective reg. a crime and says the dispatch office was rude to him when he was trying to help. Tarter continued to call and put through to the same recording and says after the third time the dispatcher, who refused to give his name, called him an "idiot." Tarter then wanted to speak to the dispatch supervisor who denied that the rude behavior took place and told him he would have to speak with Chief Kennedy.
Traffic Related Complaints
401 N Morton ST
- Case Date:
- 11/25/1997
Dangerous traffic situation on West 2nd St. near the ramp to the S.R. 37 Bypass. SEE LETTER.
Leaf Collection
401 N Morton ST
- Case Date:
- 11/25/1997
Ms. Bates watched the leaf removal crew and was upset by the fact that it took 7 or 8 people to run 2 or 3 trucks. The collection process was not efficient at all. Too many employees were standing around and no work was being done.
Recycling
915 W Cottage Grove AVE
- Case Date:
- 11/25/1997
S
- Case Date:
- 11/25/1997
M,R