open #204151
Other
835 W 4th ST
- Case Date:
- 7/11/2025
In mid June there was heavy storm damage on my property. Insurance company involved. A utility pole had to be replaced, but there are still a lot of cables on my property: in my fence, hanging from my trees, in my yard south of the fenced in area. My understanding is that the cables are Comcast (according to AT&T). I have contacted Comcast multiple times and filed a complaint against them with the attorney general this afternoon. When Duke came to replace the utility pole they didn't remove all of the metal security cables. They also didn't fill in the area around the pole enough. There is a big hole next to the new pole. There are exposed wires on it as well. Basically, it looks like an electrical hazard and it has kept me from cleaning up the tree that fell, do yard work, spend time with my family & dog in the backyard due to potential danger. I know this isn't an issue with City of Bloomington to address, but if you could help or advise on how to expedite the cable cleanup and make sure the utility poles are secure, straight, and that all surrounding wires are high enough on the poles I would really appreciate it. I'm kind of at a loss as to who else I should contact to get this stuff taken care of. Thanks!