Case Date:

2/16/2024

See case #187164: Water is still flowing from house. The stream begins in the alley coming from the NE corner of the house, then moving south down the alley to Cottage Grove. The sewage water then travels east along the north edge of Cottage Grove to Lincoln. The sewage water then forms a pool on the NW corner of Lincoln/CG. The sewage water then crosses CG and travels south along the west edge of Lincoln until it meets 10th Street, where it crosses Lincoln to the NW corner of Lincoln and 10th, where is has formed a second pool. The property owner claims there is no water coming from their house. Please test the water for microorganisms and when the tests come back positive, inform the property owner of their obligations if they want to continue to rent out houses that used to be people's homes.

Case Date:

2/15/2024

No water pressure in the house at 801 W 9th street.

Case Date:

2/4/2024

Please test the water leaking from this house for coliforms. It smells again. Water is in alley. See previous ureport case.

Case Date:

1/22/2024

Two trucks with power line workers drove up the alley directly adjacent to our residence, 409 E. University st to work on the power lines behind our house. During this process the covering to what we believe is our main water pipe was broken. We believe this because since then our water has not worked. They placed an orange cone on top of the hole and we assumed that the city would be informed of the issue but our water is still not working. All of our bills are and have always been paid so we know it hasn't bee turned off and now that temperatures are above freezing we know that it wasn't a frozen pipe as there is no flooding.

Case Date:

1/19/2024

During some construction of some sort, dealing with the power lines in the alley to the left of my house, the case must have been brittle and they broke the lid to the water mane. They put an orange traffic cone over the hole, but it did not help anything. Due to it being open to the elements. My water mane froze. Im not sure if there is anything that can be done. But if someone could come by, replace the cover, and fix the water issue, it would be very helpful. Due to this issue, we have no running water.

Case Date:

1/11/2024

We do not have water as of 5:40 PM 1/11/2024. I have not received any emails and am up to date on billing (with 20 days left to pay for last month). It appears there is work going on up the road but I am not sure if that has anything to do with that or if it’s a household problem. Please get back to me as soon as possible. Thank you!

Case Date:

1/5/2024

Fire Hydrant on the NE corner of W 4th and S Maple is leaking

Case Date:

12/26/2023

111 N Dunn Street, West Wall water seepage into basement: Please assess, does this have chlorine, is it City water?

Case Date:

12/18/2023

There is a construction crew working on an apartment complex on Gourley Pike, just west of Kinser. They are dragging a large amount of mud into the street and creating a significant mess. It needs to be cleaned up.

Case Date:

12/18/2023

No water since around 2 a.m.