Case Date:

4/28/2024

Damaged recycling bin, cart missing wheel and need replacement

Case Date:

4/23/2024

When our trash can was emptied, the wheels came off. In fact, I can't even find one of the wheels. How do I go about having the can repaired or receiving a replacement wheel? Thanks!

Case Date:

4/18/2024

Trash/recycling not picked up today (scheduled day)

Case Date:

3/30/2024

My trash can lid has broken and I need a new one please. Thank you

Case Date:

3/26/2024

I let you know there know there recycle blocking sidewalk east 1 street

Case Date:

3/12/2024

Recycling not picked up. No notice on container

Case Date:

3/7/2024

I don’t understand why the recycling crew chose to determine if the bin is full enough for them to empty, when I have been told they that should be emptying it regardless of how full it is. This is very disappointing.

Case Date:

2/1/2024

Please remove the increasing volume of trash along N. Kinser Pike Road, between the entrance/exit to Kroger and Skyline Drive. Near Skyline, there is a black garbage bag, which has been broken open. (Pls don't remove just the bag and disregard the trash strewn along the road, from the entrance to Kroger to Skyline Dr.) The debris is along the east side of the road - given the traffic, it is difficult to safely remove these items. Thank you very much.

Case Date:

1/31/2024

Hi. I appreciate the curb-side pick up of trash and recycling. This week (yesterday) after our Tuesday morning pick-up of trash, I noticed that one of the two attachment points for the lid of our city trash container had broken. It was not broken before the pick-up. I understand that the wonderful no-touch process is challenging for the operator, who is working in cold, dark winter streets with large and imprecise equipment, trying to complete a large job in a limited amount of time. Things break. I can go to the roll of duct tape to attempt a fix, but I wanted you to be aware of the issue and I'd like to know what you propose as the preferred solution. thanks, Kelly

Case Date:

1/25/2024

Charred blankets and sleeping bag along with trash on sidewalk in front of Lola and Gather stores. Stinks of burnt trash