Case Date:

10/28/2024

To Whom It May Concern: I'm writing regarding recycling collection. On a few occasions during the past few months, including today, we have not had recycling picked up. I suspect that it's because our cans have been moved together since we put them out. My wife and I are well aware of the regulations that the recycling and trash cans must be separated on the street. On Sunday evenings, we put the cans out separated by at least six feet, as was the case last night. I came home from work today to find that the recycling was not picked up. Our trash can was moved adjacent to it. I'm not sure if it's because the trash pick up has set our can back too close, if it gets moved when the can falls over into the street when placed back, or if people are moving our cans because they want to park on the block, but this is a problem. I find this regulation of can separation extremely frustrating when we comply with the rules when we put our cans out only to have our recycling not picked up. Please reconsider how this system works. We simply don't have the luxury of time to sit and watch our cans until both have been picked up. We now have a bin full of recycling that will sit for another week with more accumulation occurring and nowhere to put it. We comply with the rules and should not be stuck in these situations simply because the system is too inflexible to handle adjacent bins that get moved after we put them out. Sincerely, Brian Kelly

Case Date:

10/28/2024

On the north side of Rhorer Road, a couch and loveseat have been sitting in and partially to completely blocking the sidewalk/path for 2+ weeks.

Case Date:

10/21/2024

There is an all too common issue regarding the people who pick up Bloomington’s trash. Every week I have witnessed these men refuse to throw out a garbage bin because the lid is slightly ajar. The disrespect to only complete have their job and just leave residents’ full trash cans on the side of the road is unacceptable. I’m sure the city doesn’t want trash being left on the streets all week. Our property management said that trash not picked up will results in fines from the city. Well, if the city isn’t cleaning up the trash in the first place, this will not be the case. Can we please get a trash policy change or allow these college apartments/ houses have more than one trash and recycling bin so that this is never a problem again. Thanks.

Case Date:

10/15/2024

Recycling bin has been blocking fire hydrant for weeks.

Case Date:

10/15/2024

I forgot to put our trash out for pick up and would like to know if I could get that picked up today.

Case Date:

10/10/2024

117 S. Heritage Rd. Bloomington. Trash pickup Tuesday, when the time I took the trash can back, found out the lid is completely gone. The trash truck must brocket it and takes it with. What should I do?

Case Date:

9/19/2024

Recycling was not picked up at 2612 South Rogers Street on Thursday, September 19th.

Case Date:

9/18/2024

I moved into 340 S Grant St on August 20th and we have only had recycling come once which was 3 weeks ago. I have also noticed that the other residents on grant street have not had their recycle bins emptied for three weeks as well. I have looked at the scheduled days that recycling is supposed to come during the week and we have put out our bin on those respective days, but our recycling has yet to be completed.

Case Date:

9/12/2024

Recycling can blocking sidewalk for several days.

Case Date:

8/26/2024

We were charged over $300 under sanitation for "Large Item Pick up", however, were not responsible for any items that were allegedly picked up. I have tried to get in contact with the sanitation department for the past month with no avail. I would like to get this issue resolved so I am not responsible for the charges or the late fees that could potentially accrue. Please contact me via email as that is my preferred method of communication.