Case Date:

6/2/2020

I am following the new requirements for recycling. Week after week they go by and won't empty my kart. I've got surveillance video of them not even opening the lid at times. Also I've asked politely for an extra waste kart or a larger one. They never return my calls nor do they even acknowledge my request. I have a family of 6 and we consume a lot of trash. So I sometimes overflow the kart and they will dump in and then charge me 10 dollars per bag and also charge me a fee for items outside the can. They obviously don't like me. I just don't want to have bags outside my cans throughout the week. Ive asked over and over and over and nothing. So im left to this option. Can you please take action and help me. Thank you

Case Date:

5/28/2020

Recycling never picked up today!

Case Date:

5/5/2020

The sanitation crews who collect our trash consistently leave garbage that they drop while collecting bins in our yard.

Case Date:

4/25/2020

Someone stole my trash can! 500 n prow ave apt 2. 47408 michael worden

Case Date:

4/10/2020

Could you please send a sanitation crew over to pick up my recycling at 1006 W Countryside Lane. It was at the curb yesterday (my scheduled day) for pickup and they did not collect it.

Case Date:

4/2/2020

I have had several weeks where my recycling was not picked up. Apparently, based on your website, this was because styrofoam was present, but the can clearly indicates that styrofoam is acceptable. Since there seems to be a contradiction, it would be nice if the collectors would leave some indication of what items are not acceptable, rather than leave the customer/taxpayer guessing. If this is a training issue, my address is 1257 W. Countryside Ln.

Case Date:

3/31/2020

Recycling was not picked up today (March 31) even though it was placed curbside yesterday evening. No notice was left. Regular trash was picked up.

Case Date:

3/31/2020

Now that one of the things that people have started doing is cleaning up their yards, I already see many containers and plastic bags ready for the first yard waste pick-up. This won't be, in our neighborhood, until April 13. Is there any chance this can be moved up so that paper bags don't have to sit in rain and wind until the first pick-uptime? Thanks.

Case Date:

3/27/2020

WEST VERNAL PIKE TWO ABANDONED HOMES NEAR CURRY PIKE AND WEST VERNAL PIKE INTERSECTION. SCARY, WEST VERNAL LIKE IS SO NICE THEN WE HAVE THIS NEGLECT. WHY, SOMEONE SHOULD BE ASHAMED.

Case Date:

3/16/2020

Hello - Our (full) recycling bin was stolen last night. A neighbor spotted a woman hauling a recycling bin down the street around 1am Monday morning, so we are guessing that was ours. We've just sent a note around to our neighborhood listserve asking if anyone has spotted a spare one around their house. So I'm wondering if you can let us know what identifying numbers are on the bin assigned to our house. And, if ours isn't found, how do we go about getting a replacement?