BT Access client upset with new scheduling system. Feels half-hour window is too much. Feels BT did not include drivers and/or passengers in process and that "communication was zero". Needs consistency in scheduling her pickups.
Objects to new BT Access scheduling system. Not enough communication with riders. Regular users of system need predictability. BT has not shown compassion or attention to the concerns that they've been given.
Residents (caller believes this is unregistered rental through Sec. 8 program) leave their trash at the back door and up next to the house for two months. Caller said that two cans of trash has been there for two months.
TRASH/RECYCLING: WANTED TO SAY WHAT A GREAT JOB HIS TRASH &i RECYCLING CREWS DO. HE APPRECIATES IT.
MISSED PICK-UP/TRASH: TRASH BAG IS INSIDE CAN, BUT THE TAG IS ON THE BAG. NO NOTICE LEFT. THANK YOU.
MISSED PICK-UP/TRASH: TRASH IS TAGGED, NO NOTICE LEFT.
FRIDAY/MISSED PICK-UP/TRASH: 5 BAGS OF TRASH(TAGGED) ON NORTHWEST CORNER OF PARK AV/WILSON ST. THANK YOU
MISSED PICK-UP/YARD WASTE/ YARD WASTE IS TAGGED, NO NOTICE LEFT.
missed pick-up/yard waste: Ken or Dirk: pick-up missed Friday - she called - crew was to come out today - they came, still didn't pick up. She says its in red bins with stickers on them - and she didn't see any notice left.
There is trash all over the back yard. Birds have gotton into recycling bags. McDonald's sacks are laying around. Front yard has trash also. This is believed to be over occupied because there is always at least three cars parked and people are sleeping on mattresses in the living room.