Ms. Hanner requested an adjustment on her bill. She was in Florida for Christmas. Unit in toilet tank broke and water ran for most of three weeks. Cost $58.73 to repair. Her water bill was $516.94. She wants an adjustment.
Letter stated he wanted to complain about higher bill and extra charge. Did not understand why letter was not sent previous to sending out statements.
Letter stated Mr. Schatz feels that a crack (leak) in his pvc pipe connector to meter was caused by damage during construction. Customer had break repaired but received extra large water bill. Wants matter investigated and adjustment made.
Letter rec'd. from Robert Jones, attorney, who represents Blgtn. Country Club (BCC). BCC wants to question increases in water & related charges. Have obtained assistance from Gary Kent to resolve this matter. Have not been able to receive requested information.
Ms. Abram of B&L Rentals LLC stated she would like to request a review of cost for application for sewer at 2411 S. Milton Drive. She said she was told by Rebecca Lambert this was not part of neighborhood development and then was informed by Byron Reinhold in early 10/02 this was indeed part of neighborhood development and that hook-on fee was $3,336.73 not including the base fee of $1,280.00. Standard fee of $1,280.00 was paid on 9/6/02.
SEWER ODOR INSIDE AND OUTSIDE THE HOUSE
Mr. Reed stated that he conferred with Mike Bengtson re. costs before he quoted a job. Mr. Bengtson did not quote the sewer connection fee of $1,600.00. Mr. Reed requests that the sewer connection fee of $1,600.00 be returned to him because he was given misinformation.
Recd. letter from Jessica Schulman on 10/5 re. large consumption of water in June 2000 and $200.00 bill received. Referred to Customer Service for investigation.
PLEASE SEE ATTACHED LETTER.
PLEASE SEE ATTACHED LETTER.