Case Date:

12/18/2017

I am writing to complain about being towed from Bedrak Cafe parking lot at 8:30p by Tow Time and being charged $215. This is an extortion rate. The Bedrak Cafe has signs posted but you cannot see them when it is dark. They are tiny and dark in color. We were not given warning that we would be towed and then to be charged such an exorbitant amount is unreasonable. My fiance met me and we had 2 other friends that parked there. We were gone from our cars less than 20 minutes and 3 of the 4 cars were gone and the 4th one was in the process of being towed. The towing company has to be lying in wait for anyone to park there and then stealing your car and charging you this astronomical price. He then basically threatened us stating if we did not pay him immediately that it would cost us $20-40 more and that we would have to make an appointment to get the cars back at their convenience. This is extortion, we felt intimidated, and backed into a corner. Then on top of this he tells us that he has a contract with the owner of Bedrak Cafe to keep the lot cleaned out of all cars except when they are open. So how much of a kick back is Bedrak getting from Tow Time. And where is Tow Time located. I could not find a Bloomington address for Tow Time. What is the city regulations on parking and fees for being towed? This makes the city of Bloomington look very bad. No one will want to go down town if you cannot park in a lot where the business is closed. This is outrageous!

Case Date:

12/14/2017

I chose trash small cart you let me medium and you make a promise by letter you would changed it. Now my bill I need the change and my refund. please

Case Date:

12/14/2017

There are quite a few meters in the downtown area that do not have the green sticker with the parking area, and therefore cannot be paid for using the Parkmobile App. I usually do not have change, and don't like to use my credit card in the meters. Can you do an inventory of this issue and replace the stickers?

Case Date:

12/13/2017

This couch has been sitting on the sidewalk for over a month.

Case Date:

12/13/2017

This couch has been sitting on the sidewalk for over a month.

Case Date:

12/8/2017

There is a streetlight in the vicinity of Morrison's on the south side of the street which is not working.

Case Date:

12/8/2017

There are several sidewalk lights (not overhead but on approx 10-15 for decorative poles) in this area on the west side of College

Case Date:

12/6/2017

There has been a Ford Explorer parked on the street in front of her house for years. She is wondering if the owner of the vehicle can be contacted to have it moved or if it is an abandoned vehicle that can be removed. her address is 708 W. Dixie St.

Case Date:

12/5/2017

Broken sidewalks

Case Date:

12/4/2017

There is a tree that has fallen down and part of it is sticking out onto the sidewalk