Case Date:

5/31/2025

This rental house across the street from us has had two mattresses leaned up against the house by the garage for quite a long time being exposed to the elements and likely a habitat for vermin. More recently, someone has dumped a mattress from the Bypass that sits on the steep hill at the end of our Fritz Drive culdesac. Can HAND cite the rental property owner about the mattresses at the residence? And can Sanitation do something to remove the mattress dumped from the Bypass?

Case Date:

3/24/2025

We have an issue where either our trash cans have been stolen or misplaced both the regular trash can and the recycling are missing from our property.

Case Date:

11/21/2024

It has been almost two months since my bins where actually emptied I have tried talking to the guys on my route my cans are always where they are supposed to be and they never empty them completely and they always spill the recycling in my yard.

Case Date:

8/26/2024

We were charged over $300 under sanitation for "Large Item Pick up", however, were not responsible for any items that were allegedly picked up. I have tried to get in contact with the sanitation department for the past month with no avail. I would like to get this issue resolved so I am not responsible for the charges or the late fees that could potentially accrue. Please contact me via email as that is my preferred method of communication.

Case Date:

8/8/2024

Trash not collected this morning. Placed on curb last night. Recycle collected.

Case Date:

11/21/2023

Trash can set down in middle of driveway, trash can dumped over in middle of road. This happens more often than not.

Case Date:

11/3/2023

There was a pretty severe car wreck from a car that left Dunn St and ended up in our back yard. A lot of bulky debris remains that won't fit in our trash can. How do you suggest we get it removed? It's close the storm drain.

Case Date:

9/15/2023

Many trash bins blocking entrance to Duke Energy facility

Case Date:

8/26/2023

Our recycling bin is missing out of the back alley

Case Date:

11/8/2022

My trash was not picked up this morning. My bin was knocked over and broken and I noticed the rest of the neighborhood has been picked up. I did not get a notice sticker that it wasn't picked up.