Sidewalk & Curb Complaints
400 S Morton ST
- Case Date:
- 5/19/2025
We’ve had large trucks run over our curbs repeatedly and the neighbors have also had issues with trucks going on their yard and damaging their property. We were told poles or other barriers couldn’t be put in place ironically until there is an accident first. But I am writing to request that a no large vehicles over a certain size or with carriers attached be allowed to turn there. The attached photo is the specific truck as it ran the curb from EMI
Parks & Rec Programs
1020 S Woodlawn AVE
- Case Date:
- 5/19/2025
It appears that the City's 2025 pool waiver eligibility policy has changed. In past years, waiver eligibility has been based solely on qualifying household income. Now, additional criteria has been added to also require a minor living in the household.
Please consider returning to the sole criteria based on household income. It would be much more equitable to allow low-income adults to have access to city pools as well, even if they do not have children. Especially at a time with deep cuts to many federal resources for low-income people, local supports are more important than ever.
Temporary Signage w/o permit
7th St & Washington St
- Case Date:
- 5/19/2025
“Now Open” feather flags hanging over the sidewalk. Thank you!
- Case Date:
- 5/19/2025
trash bad, dumpster overflowing
Potholes, Other Street Repair
500 S Lincoln ST
- Case Date:
- 5/18/2025
Multiple potholes in this stretch of Lincoln, ranging from the size of a tea plate to a dinner plate. Bikers in the bike lane have to enter the car lane to avoid them. The road is also covered in gravel and debris from construction on a nearby apartment.
- Case Date:
- 5/15/2025
Caller to HAND reported that overwhelming amount of trash in the backyard, the garage door is open with garbage in it and there is a gas can amongst the garbage in yard.
Excessive Growth
2416 S Bryan ST
- Case Date:
- 5/13/2025
YARD OVERGROWN, WEEDS AS tall as 3 feet high. Was like this last year until HAND came out. Need you again, children play in yard, eyesore
City Performance
212 W Kirkwood AVE
- Case Date:
- 5/13/2025
Business Owner, Mike Klinge, reported that there is human waste in the alleyway beside Alley Bar, more specifically near the dumpster that Inkwell Bakery uses.
Unsafe Buildings
931 W 7th ST
- Case Date:
- 5/12/2025
Landlord does not keep retaining wall or vegetation off of sidewalk, making passage difficult for wheelchairs and baby strollers.
Water Utility Problems
4353 E Deckard Dr
- Case Date:
- 5/9/2025
Cover to my main H2O shutoff at the street apparently was buried by dirt when they installed the fiber box on the SW corner of my lot. Today I was Unable to locate cover without metal detector to keep the vegetation clear of it. I have a plumbing project coming up that I’ll need to shut off the water at the street this summer. Thank you for your assistance with this matter.